External Experts in Process Management

The "classic" approach of "we introduce software that can do a, b and c" is outdated! Today, processes in the company are analysed and, if possible, the complete process is mapped with software. The software is therefore not just some small part of a process where data is collected in one or more process steps, but it is the process and has interfaces to other processes and systems.

We analyse the entire process with our customers, document it and transform it. In the course of this, the process often changes, as digitalisation adds significant new possibilities and prevents media discontinuities, etc. This competence in process analysis and the experience acquired with countless years and projects in the HR/HSE environment are elementary for a successful digitalisation and thus our core business.

The competences you can rely on:

  • Definition of relevant processes for the system landscape, integration of subsidiaries abroad
  • Process evaluation and process analyses considering the tasks and roles performed
  • Capacity calculation and capacity planning for the individual roles
  • Reorganisation of the organisational structure in the human resources department
  • Quality review of the outsourcing service provider, including cost-benefit and risk reviews, as well as preparation of a cost and capacity calculation for the remaining core team for further support in the topic
  • Review of BPO offers regarding "make-or-buy"
  • Interface optimisation between the members of the support team (HR support, payroll, HR development) as well as expert teams (fundamental issues, SAP HR, compensations & benefits, training, etc.)
  • Definition of TARGET processes as well as new tasks and role allocations, including implemented control measures, to ensure better monitoring of outsourced services, if required.

Your Advantage

  • Increasing efficiency and effectiveness regarding all administrative processes
  • Harmonisation of processes (also across locations) up to consistent data maintenance
  • Increasing customer orientation regarding quality and service (response times, competence centres)
  • Optimisation of processes, especially regarding the introduction of a staff information system
  • Integration of users into our approach
  • Joint definition of overview information and reporting for management and executives, taking into account the role/authorisation concept that is to be defined.

You want first-class support?
Then get in touch with us!